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Contact Us

Have you lost money to fraud? Reach out to our team today — we are ready to review your case.

Get In Touch

We are here whenever you need us. Pick the way that suits you best.

Phone Support

Speak directly with our recovery specialists

+1 (647) 912-4783

24/7 Available

Email Support

Send us detailed information about your case

legal@recovercapital.io

Response within 2 hours

Live Chat

Get instant answers to your questions

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24/7 Available

Let's Get Your Money Back

Tell us what happened — We will review your case and guide you from there.

What Happens After You Contact Us?

Simple, transparent, and focused entirely on getting your money back.

1

Case Review

Share your situation with us and our team will assess your case and its recovery potential within 24 hours.

2

Investigation & Planning

Our specialists conduct a thorough review of your case and build a focused recovery strategy tailored to your situation.

3

Recovery in Action

We begin the legal recovery process with your dedicated case manager keeping you updated every step of the way.

Office Information

Phone

+1 (647) 912-4783

Headquarters

CAPITAL RECOVERY SOLUTIONS LTD Company number 15020024
124 City Road, London, England, EC1V 2NX

Email

legal@recovercapital.io

Business Hours

24/7 Emergency Support Mon-Fri: 9:00 AM - 8:00 PM CET Weekends: 10:00 AM - 6:00 PM CET

Global Offices

London, UK

25 Old Broad Street, London EC2N 1HQ

Sydney, Australia

Level 15, 1 Macquarie Place, Sydney NSW 2000

Taverne, Switzerland

Via Industria 1A, 6807 Taverne, Switzerland

Hong Kong

Central Plaza, 18 Harbour Road, Wan Chai

Find Our Office

Visit our Taverne office for in-person consultations and meetings.

Privacy Policy

At Recover Capital, protecting your personal information is a responsibility we take seriously. This policy explains how we collect, use, and safeguard your data.

What We Collect When you submit a recovery case or contact our team, we may collect:

  • Your name, email address and phone number
  • Financial details relevant to your case
  • Supporting documents and evidence you share
  • Records of our communications with you

How We Use It

The information you provide helps us to:

  • Review and handle your recovery case
  • Keep you updated on your case progress
  • Respond to your questions and support needs
  • Meet our legal and regulatory obligations
  • Continuously improve our services

Who We Share It With

We do not sell or share your personal data with third parties, except where necessary:

  • Legal and investigation professionals working on your case
  • Regulatory bodies where required by law
  • Trusted service providers supporting our operations
  • Where required by legal proceedings

How We Protect Your Data

We take your security seriously. Our measures include:

  • End-to-end encryption of sensitive data
  • Regular security reviews and assessments
  • Strict access controls and authentication
  • Staff training on data privacy standards

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to any inaccurate data
  • Ask for your data to be deleted, where legally permissible
  • Withdraw your consent at any time
  • Raise a complaint with a relevant authority

How Long We Keep Your Data

We retain case-related information for up to 7 years following case closure, in line with legal and regulatory requirements. Other data is held only as long as necessary.

Last updated: January 2025

Terms of Service

By using Recover Capital's services, you agree to the terms outlined below. Please read them carefully before proceeding.

Our Services

Recover Capital specialises in recovering funds lost to financial fraud, including:

  • Cryptocurrency fraud and platform scams
  • Forex and binary options scheme recovery
  • Online investment fraud recovery
  • Case management and legal coordination

Fee Structure

Our fees are simple, fair and fully transparent:

  • Case Review Fee: 5% of recovered amount
  • Recovery Fee: 5% of recovered amount
  • Total: 10% of successfully recovered funds
  • No upfront payments required
  • No recovery means no fee — guaranteed

Client Responsibilities

To give your case the best chance of success, you agree to:

  • Provide honest and complete case information
  • Submit all relevant evidence without delay
  • Cooperate fully throughout the process
  • Inform us if you engage any other service
  • Pay agreed fees upon successful recovery

Service Limitations

While we work hard for every client, recovery cannot always be guaranteed. Outcomes depend on:

  • Cooperation from financial institutions
  • Strength and availability of evidence
  • Legal complexities across jurisdictions
  • Time passed since the fraudulent activity

Confidentiality

All client information is handled with complete confidentiality. Details are only shared with authorised team members, legal representatives, or regulatory bodies where required by law.

Termination

Either party may end the agreement with 30 days written notice. Fees for work completed prior to termination remain payable.

Limitation of Liability

Recover Capital's liability is limited to fees paid for our services. We are not responsible for indirect or consequential losses arising from unsuccessful recovery attempts.

Governing Law

These terms are governed by applicable law. Disputes will be resolved through binding arbitration.

Changes to Terms

We may update these terms when necessary. Clients will be informed of any significant changes in a timely manner.

Last updated: January 2025

Legal Disclaimer

Please read this disclaimer carefully before using our services.

No Guarantee of Recovery

Recover Capital does not guarantee that funds will be recovered in any case. Outcomes depend on factors including:

  • The nature and complexity of the fraud
  • Evidence availability and strength
  • Cooperation from financial institutions
  • Legal and jurisdictional limitations
  • Time passed since the fraudulent activity
  • Location and cooperation of perpetrators

Risk Acknowledgment

By engaging our services, you acknowledge that:

  • Fund recovery is a complex process with uncertain outcomes
  • Recovery may take considerable time to complete
  • Some cases may result in partial or no recovery
  • Legal proceedings may involve additional time and cost
  • Regulatory cooperation cannot be guaranteed

Not Legal Advice

Our services are investigative and recovery- focused in nature. Nothing we provide constitutes formal legal advice. Clients are encouraged to seek independent legal counsel where appropriate.

Third-Party Involvement

We may work with attorneys, investigators and technical experts. While we carefully select our partners, we cannot guarantee third-party outcomes or performance.

Regulatory Compliance

We operate in accordance with applicable laws and regulations. As regulatory environments differ across jurisdictions, we cannot guarantee uniform outcomes in all regions.

Case Evaluation

Initial assessments are based on information provided by the client. As investigations develop, case prospects may be revised accordingly.

Communication

Due to the nature of recovery work, there may be periods of limited updates caused by:

  • Ongoing confidential investigations
  • Court scheduling and legal proceedings
  • Awaiting responses from institutions
  • International coordination requirements

Financial Disclosure

Past results do not guarantee future outcomes. Every case is unique and success rates vary based on case-specific circumstances.

Limitation of Liability

Recover Capital's liability shall not exceed fees paid by the client. We are not liable for indirect, incidental or consequential damages.

Independent Research

We encourage all clients to conduct their own due diligence and understand the risks involved before engaging our services.

⚠️ By proceeding, you confirm that you have read, understood and agreed to this disclaimer.

Last updated: January 2025